In the hospitality industry, smooth communication and efficient operations are essential for delivering great guest experiences. Genesis Systems, integrated with RingCentral, offers solutions that boost communication, streamline operations, and ensure safety. Here’s how Genesis makes a difference:

1. Real-Time Emergency Alerts & Incident Reporting

• Genesis ensures safety with instant notifications for emergencies like 911 calls or suspicious activity, allowing staff to respond rapidly. Automated incident reporting provides a thorough record of safety events, making compliance and transparency simple.

2. Seamless PMS Integration

• Sync billing and communication data with your property management system (PMS) for faster check-outs and accurate revenue tracking. Genesis also streamlines call management, enabling real-time tracking of calls, adding charges directly to guest folios, and helping generate revenue while improving operational efficiency.

3. Data-Driven Insights & Multi-Site Management

• Access comprehensive analytics to make data-driven decisions, optimize staff resources, and enhance service quality. Genesis also supports managing multiple properties from a single platform, ensuring consistency across locations without complex infrastructure changes.

Transform Your Hospitality Business

Genesis Systems helps your property enhance communication, improve safety, and optimize operations, delivering a seamless experience for both guests and staff.

Genesis offers a wide range of solutions to enhance organizational connectivity, including emergency alerting (E911), call accounting, incident tracking, and contact center monitoring. You can integrate on-premises, cloud-hosted, and SaaS TeleManagement solutions seamlessly. With features like traffic analysis and public alerting, Genesis ensures secure and efficient communication. You can customize solutions through their interactive Solution Designer or consult directly with experts by scheduling one-on-one meetings to tailor your connection needs to your unique environment.

Learn more at Genesis Systems.

Genesis’s Emergency Notification Solutions offers an integrated suite of tools designed to recognize and respond to on-site emergencies, making it an ideal match for your company. The solution detects emergency calls the moment they are initiated and pulls information from various sources to determine the appropriate alert recipients, the method of alert, the information to include, and any additional actions to take. This ensures a comprehensive and efficient response to emergencies, enhancing overall safety and awareness within your organization.

Genesis’s Emergency Notifications Solutions provide on-site alerting, significantly improving staff awareness and safety during critical times. Without the right tools, emergencies can go unnoticed until emergency services arrive, wasting valuable time and potentially jeopardizing safety. This is particularly important for larger organizations, those with after-hours workers, and in the context of the trend towards fewer staff working on-site. With Genesis you can receive alerting capabilities via desktop and web apps, emails, SMS, text-to-speech, and paging ensure that the right staff are notified promptly and accurately.

Contact Genesis today to see if our Emergency Notifications Solutions are the right fit for your business.

Keeping your team safe during emergencies is crucial. Genesis Systems has Alerting Solutions to help you manage emergencies efficiently and keep everyone informed. Here’s how our system can make a difference:

Quick and Easy Notifications

Alert selected groups or notify all staff members about on-site emergencies quickly. This ensures everyone knows what’s happening right away.

Fast Panic Alarms

With just two clicks, you can send panic alarms, initiate evacuations, or start lockdowns. Our alerts include location details to help coordinate the response.

Multi-Site Alerts

Our system works for organizations with multiple locations. You can send and receive alerts across all your buildings, ensuring everyone is covered.

Reliable Push Notifications

In emergencies, push notifications ensure your messages reach mobile users, no matter where they are.

Multiple Alert Channels

We send alerts via email, SMS, and desktop notifications. This way, everyone gets the message, no matter their preferred method.

Real-Time Collaboration

Our 911 alerting feature allows staff to collaborate in real-time, sharing notes and comments to handle the situation better.

Easy Integration

Genesis Systems integrates with your existing cloud or on-premises telephone system, enhancing your current setup without major changes.

A reliable alerting system is essential for managing emergencies. Our solution ensures your team is informed and ready to respond quickly. Contact us today to learn how our alerting solutions can improve your emergency response.

Genesis System’s Real-time 911 solutions, GenAlert offers customers a strategic advantage in fortifying their organizational resilience and responsiveness during critical situations. This cutting-edge feature operates by identifying and promptly notifying users of 911 and other emergency calls moving through their network, ensuring rapid situational awareness, and coordinated action when seconds count. By Adding GenAlert as your real-time 911 solution, customers can significantly enhance the safety infrastructure of their operations, establishing a robust framework for handling emergencies with utmost efficiency and efficacy.

Beyond its fundamental role in strengthening safety protocols, the implementation of GenAlert equips customers with a transformative toolset for optimizing emergency response procedures. By harnessing the power of real-time call identification and alerting mechanisms, organizations can streamline their response workflows, facilitating quicker resource mobilization, seamless coordination with emergency services, and informed decision-making. This proactive approach not only fosters a culture of preparedness within the organization but also provides a sense of security and confidence among employees and stakeholders, positioning the customer at the forefront of emergency management excellence.