Staying prepared is easier when you can plan your safety alerts in advance. With Advanced Scheduling in the Incident Aware app from Genesis Systems, you can set incidents to automatically trigger in the future—exactly when you need them.

Whether it's a routine drill, shift change reminder, or maintenance alert, you can schedule incidents to repeat on a custom timeline: every hour, day, week, or month. You can even set them to repeat indefinitely or end after a certain number of times.

This feature helps you stay organized, save time, and make sure the right people always get the right message—on schedule.

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The move to cloud-hosted PBX systems is transforming how businesses communicate — not just for convenience and scalability, but for safety. With advanced features like real-time emergency alerts, geotargeted paging, and integration with overhead notification systems, hosted voice platforms now play a critical role in protecting staff during emergencies. 

Hosted PBX: A Foundation for Safer Communication

Hosted PBX systems eliminate the complexity and cost of managing on-site phone infrastructure. More importantly, they provide the flexibility and integration needed for modern safety tools like Genesis GenAlert. When someone dials 911 from a hosted system, GenAlert detects it instantly and sends alerts to the right people — by email, SMS, desktop popup, or even triggering strobes and overhead speakers. This ensures staff know exactly when and where an emergency is happening, giving them a head start before first responders arrive.

These alerts can include location details (floor, room, or zone), and every emergency call is logged for compliance, review, and incident tracking — a must for regulated industries or public-facing businesses.

 Multi-Channel Safety with SIP & Multicast Paging

In emergencies, seconds count. Genesis’s SIP & Multicast Paging ensures alerts reach everyone — even if they’re not at a desk. Messages can be delivered simultaneously to IP phones, overhead speakers, mobile devices, desktop screens, and digital signage. With multicast delivery, a single audio stream can be broadcast to multiple devices without overloading the network.

Even better, alerts can be targeted by location. Need to initiate a lockdown in one area, or send an evacuation notice to another? Genesis allows zone-based paging for precise, effective communication. It also supports accessibility by providing transcribed alerts for those with hearing impairments or in noisy environments.

Real-World Use Cases

• A hotel receives a 911 call from a guest room — staff are alerted instantly with the caller’s location and can respond before emergency services arrive.
• A school detects a threat in one building — an alert triggers lockdown instructions over the PA system, while staff in unaffected buildings receive standby instructions.
• A warehouse worker experiences a medical emergency — their supervisor receives an alert and dispatches help while paging nearby team members.

Final Thoughts

Migrating to a hosted PBX isn’t just about modernization — it’s a strategic move toward a safer, smarter workplace. When combined with Genesis’s GenAlert and SIP/Multicast Paging solutions, your communication system becomes a core part of your emergency response plan.

Stay connected. Stay protected. Make the move to hosted — and put safety first.

Contact Genesis to learn more!