In a crisis, clear communication is the most important response tool. The Incident Aware App was designed to give organizations a smarter way to trigger and manage alerts across multiple channels—ensuring that no matter where people are or what device they’re using, they get the message.
One Trigger, Multiple Channels
With Incident Aware, a single action—whether from a desk phone, mobile app, or desktop computer—instantly activates the cloud-based system. From there, alerts can be delivered simultaneously through visual notifications, audible alarms, and integrated APIs, reaching staff and responders without delay.
Visual Alerts
Critical information doesn’t just need to be heard—it needs to be seen. Incident Aware delivers visual alerts directly to desktop screens, digital signage, mobile phones, and email, ensuring messages are impossible to miss and providing immediate, actionable details when they matter most.
Audible Alerts
For situations where sound is essential, the system integrates with overhead paging, loudspeakers, desk phones, and mobile devices. Whether through a siren, an automated call, or a broadcast announcement, audible alerts ensure that people are reached quickly—even in noisy or crowded environments.
APIs and Integrations
Incident Aware also extends beyond its own channels through secure APIs. This makes it easy to connect the platform with existing dashboards, ticketing systems, or analytics tools, allowing organizations to unify emergency communications with their broader safety and IT strategies.
Why It Matters
Emergencies are unpredictable, but communication shouldn’t be. Incident Aware ensures that critical alerts cut through noise, reach the right people, and provide clear, actionable information—without depending on any one device or channel. From workplace violence prevention to weather alerts or IT disruptions, the platform helps organizations reduce response times, improve situational awareness, and keep people safe.
