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Moving from Avaya Cloud Office to RingCentral? Genesis Can Help Make the Transition Seamless

by lisa August 12, 2026

Changes are coming for Avaya Cloud Office (ACO) customers as organizations begin transitioning to RingCentral’s RingEX platform. For businesses using Genesis, the move doesn’t have to disrupt critical emergency communication services.

Genesis can help make the transition from ACO to RingCentral smooth and straightforward, helping maintain your existing emergency notification and E911 capabilities throughout the migration.

Smooth Transition: Genesis can help move your existing configuration from ACO to RingCentral with minimal disruption.

E911 Continuity: Maintain critical E911 functionality and accurate location information during and after the transition.

Emergency Notification: Keep important emergency alerting and notification capabilities working within your new RingCentral environment.

Genesis Support: Our team can review your existing ACO configuration and help prepare your Genesis solution for RingCentral.

Moving from ACO to RingCentral? Contact Genesis today to learn how we can help make the transition simple and seamless.

Managing Multiple Locations? Simplify Communications with Genesis

by lisa August 6, 2026

Managing communications across multiple offices, campuses, facilities, or branches can quickly become complicated. Different phone systems, locations, reporting requirements, and emergency procedures can make it difficult for organizations to maintain consistent visibility across their entire operation.

Genesis Systems helps bring communication, reporting, and emergency awareness together, giving organizations a centralized way to monitor activity and respond across multiple locations.

Centralized Call Analytics: Monitor call activity across multiple sites from one platform, helping organizations identify trends, improve performance, and simplify reporting.

Real-Time Emergency Notifications: Automatically notify designated personnel when critical calls such as 911 are placed, providing important information that can help teams respond quickly.

Multi-Location Emergency Awareness: Gain greater visibility into emergency events across offices, buildings, campuses, or facilities without relying on separate systems at every location.

Flexible Alerting Options: Deliver important notifications through SMS, email, desktop alerts, mobile devices, voice notifications, and paging systems.

Unified Paging Integration: Extend important announcements and emergency communications through existing SIP and overhead paging infrastructure.

Cloud, On-Premises & Hybrid Support: Genesis works with a wide range of communication environments, helping organizations maintain visibility as their technology evolves.

Whether your organization operates two locations or hundreds, Genesis Systems can help simplify communication management while providing the reporting, visibility, and emergency awareness your teams need.

Contact Genesis Systems today to learn how our solutions can help connect and protect your organization.

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