In an increasingly unpredictable world, safeguarding communities during emergencies is more important than ever. Genesis Public Alerting delivers a unified, state of the art notification system designed for rapid, targeted outreach to residents and staff alike.

Key Features at a Glance

Mass Multi-Channel Delivery: Instantly reach the public via push notifications, SMS, email, social media, phone voice calls, and a dedicated public portal.
Geographic Precision: Broadcast alerts to specific areas using geo-targeting—ensuring updates are relevant to those affected.
Custom Templates: Create scenario-specific messages—whether for severe weather, public safety issues, or health advisories.
Incident Tracking & Reporting: Monitor each alert’s progress, view responder activity, and access detailed post incident analytics.
Rapid Emergency Actions: Staff can initiate lockdowns, evacuations, or panic alerts—complete with GPS data and auto-dial emergency calls.

Benefits for Municipalities & Organizations

Improved Awareness: Targeted alerts help residents take swift action, enhancing their safety.
Speedy Response: Multi-channel alerts work simultaneously, ensuring no time is wasted in crises.
Trust & Transparency: Consistent, accurate updates build confidence between authorities and communities.
Cost Efficiency: A scalable solution that avoids the high costs of traditional systems while maintaining broad reach.
Regulatory Compliance: Supports compliance with emergency notification standards and requirements.

Genesis Public Alerting is more than just a notification system—it’s a comprehensive tool for crisis management. By offering powerful, intuitive features like geo-targeted broadcasting, customizable templates, and real-time reporting, it empowers municipalities to communicate effectively during emergencies.

Reliable communication is essential in schools, for daily announcements, emergency alerts, and overall campus coordination. With Genesis Unified Paging’s SIP & Multicast Broadcasting, schools gain a flexible alerting solution that supports safety, accessibility, and operational efficiency.

Works with existing and future systems: Genesis integrates with on‑premises PBXs, cloud‑based voice systems, SIP phones, and multicast devices. Whether your school is using traditional systems or transitioning to VoIP, paging remains consistent across all platforms.

Reaches all endpoints, across all locations: Send live or scheduled messages to SIP desk phones, overhead speakers, desktops, mobile devices, email, SMS, and more. You can target specific buildings, zones, or the entire school district as needed.

Network-efficient broadcasting: Multicast streaming allows a single message to be delivered to many devices without overloading your network—ideal for school-wide or district-wide notifications. 

 Location-based targeting: Messages can be directed to specific areas—such as a single classroom wing, the gym, or outdoor spaces—based on urgency or relevance.

How Schools Benefit in Real-World Situations

Emergency Response: In critical events such as a lockdown, fire, or severe weather, staff can quickly broadcast clear alerts via voice, text, and visual displays. Different types of alerts can be directed to specific areas based on the situation.

Daily Announcements: Paging is available for scheduled or real-time announcements—such as class changes, bus updates, or event reminders—without needing to rely on a central intercom system.

Support for Remote and Hybrid Learning: Alerts and messages can include off-site staff and virtual classrooms, keeping all team members informed, regardless of location.

Genesis Unified Paging with SIP and Multicast Broadcasting gives schools a reliable, scalable way to manage daily communications and respond to emergencies. It enhances coordination, supports inclusive communication, and integrates with both current and future systems.

Interested in bringing unified paging to your school?
Contact Genesis Systems to learn how this solution can improve communication and safety across your campus.

Our intuitive app enables real-time, two-way messaging—complete with media sharing, GPS location tracking, and secure logging. It streamlines everything from daily notices and emergency alerts to managing lockdowns and coordinating on-site response. Whether before, during, or after an incident, Incident Aware helps you communicate clearly, act quickly, and maintain a full record for future needs.

 Instantly broadcast emergency or alert notifications, regardless of employee location

Send real-time weather alerts via SMS, email, push notifications, and overhead paging

Automate alerts and announcements with repeat options and targeted delivery by role, location, or zone

Include specific checklists/step by step instructions or guidelines with different types of situations and emergencies

Broadcast company-wide alerts and lockdowns with instructions and updates

Set up different groups, departments or locations with different broadcast messages

Enable real-time exchange of notes, chats and multimedia

Display GPS location look-up of the incident address or location

Enhance your on-site safety by integrating GenAlert with Incident Aware. GenAlert provides real-time alerts triggered by 9-1-1 calls. When paired with Incident Aware, you gain a comprehensive, end-to-end alerting system that ensures no emergency goes unnoticed. Contact us to learn more.

Businesses rely on phone systems to stay connected—but without visibility into usage, performance, and cost, it’s hard to manage them effectively. Genesis Call Analytics provides clear, actionable reporting for Hosted PBX environments, helping organizations monitor call activity, control costs, and respond to issues in real time.

What Genesis Call Analytics Delivers

Genesis is a cloud-based reporting solution designed to give you control over your telecom operations. It helps you:

• Track call trends across front desks, departments, and extensions
• Analyze staff performance and adjust staffing based on call volume
• Identify telephone misuse, abuse, and emergency calls (e.g., 911)
• Review real-time and historical call data to spot patterns and optimize operations
• Get alerts via email, SMS, or audible notifications for critical events or anomalies
• Log calls for legal compliance, including 911 documentation and investigation support
• Run geographic analysis to measure call volume by region and evaluate marketing impact

Reporting and Alerting That Work for You

With many built-in customizable reports, Genesis supports everything from basic call logging to advanced performance and capacity analysis. If a call volume spike occurs or a 911 call is placed, you'll be notified immediately—allowing your team to act quickly.

Genesis Call Analytics integrates with GenAlert and Incident Aware, providing a unified solution for call monitoring and workplace safety. Together, these tools offer complete visibility and control over your phone system and emergency response processes. Contact Genesis today!

Genesis Call Analytics is a cloud-based reporting solution that turns your Webex call data into actionable insights. It helps you track call trends, monitor staff performance, and manage communication costs with ease.

Key Benefits:

• Analyze call activity across departments, front desk, and reception to identify peak times and staffing needs.

• Detect misuse and emergencies with alerts for 911 calls and suspicious activity via email, SMS, or audible notifications.

• Review historical and real-time data to support compliance, investigations, and operational planning.

• Geographical call analysis helps measure the effectiveness of regional marketing efforts.

• Improve service levels by monitoring response times and customer interactions.

• Optimize usage and capacity with hundreds of customizable reports.

Seamlessly integrate with GenAlert and Incident Aware to enhance safety and emergency response across your organization. Contact Genesis today for more information.

Incident Aware is an advanced emergency communication system that enables instant alerts, mass notifications via SMS and email, real-time incident reporting with GPS data, and direct responder collaboration. With just two clicks, users can activate panic alarms, lockdowns, or evacuation notices for immediate response.

Seamlessly integrating with SIP and paging systems, Incident Aware enhances workplace safety with geofence monitoring, GPS tracking, two-way internal chat, and comprehensive record management. It provides a reliable, efficient solution for emergency preparedness. To lean more contact Genesis Systems!

Are you struggling to keep track of call activity across your business? Do you know how efficiently your team handles customer interactions? Are missed calls, misuse, or inefficiencies impacting your operations?

Effective call management is crucial for businesses looking to optimize operations, improve customer service, and ensure security. With advanced call analytics, companies can gain valuable insights into call activity, monitor trends, detect misuse, and analyze call patterns. These insights help businesses streamline communications, enhance employee productivity, and support compliance efforts. Whether used in customer support centers, sales teams, or internal operations, call analytics empowers organizations to make data-driven decisions, improve resource allocation, and maintain a well-managed communication environment.

Contact Genesis to learn more about our solutions.

Bad weather can strike at any time, and keeping your staff informed is key to ensuring their safety. With Genesis Incident Aware, you can quickly send real-time alerts to your team, keeping everyone in the loop when severe weather hits.

Instant Weather Alerts
Genesis Incident Aware allows you to send alerts via email, text, and mobile notifications. Whether it’s a snowstorm, heavy rain, or extreme heat, your team will receive timely updates, no matter where they are.

Targeted Notifications
Not every location is affected the same way, send location-specific messages to employees in impacted areas, ensuring the right people get the right information when it matters most.

Clear Steps to Follow
Need to guide your team through a weather emergency? Custom checklists and instructions help employees know exactly what to do, whether it’s securing equipment, taking shelter, or preparing for road closures.

Easy Collaboration
Genesis Incident Aware lets team members chat, share updates, and exchange photos or videos in real time. If a location is hit hard, employees can communicate immediately and respond faster.

Be Prepared, Stay Safe
Don’t wait until bad weather catches you off guard. With Genesis Incident Aware, you can keep your team informed, prepared, and safe—no matter what Mother Nature throws your way.

Want to learn more? Contact Genesis Systems today!

Enhancing staff safety is essential for any business, especially as workplaces face evolving security challenges. With Genesis Systems' innovative solutions, accessible at www.buygenesis.com, companies can strengthen their approach to staff safety and security, integrating advanced communication tools and streamlined incident management into their daily operations. These solutions empower teams to respond swiftly to potential risks and ensure a safer, more resilient environment. Whether it is equipping staff with emergency communication tools or setting up automated alerts, Genesis Systems supports businesses in creating a safer workplace that prioritizes employee well-being.

Contact Genesis Systems today to find out more about our offerings.

As businesses strive to enhance customer experience and streamline internal operations, they need a robust and versatile communication system. RingCentral, known for its cloud-based unified communications, offers features like voice, video, messaging, and collaboration all in one platform. But what happens when your business demands even more from your communications setup? This is where Genesis Systems steps in to fill the gaps.

Why Genesis Systems is a Good Fit for RingCentral

Seamless Integration Capabilities

Genesis Systems is known for its flexibility in integrating with a wide array of platforms, including RingCentral. If you’re looking for customized workflows, analytics, or added functionality, Genesis can help bridge the gap between standard RingCentral features and your company’s unique needs.

Customized Communication Solutions

Every business has different communication needs. While RingCentral provides a fantastic all-in-one solution, some industries require specialized services, advanced alerting, or specific hardware integration. Genesis Systems offers custom-tailored setups that align with your business objectives, making sure that you’re getting the most out of your RingCentral investment. We can design and implement solutions that go beyond the out-of-the-box capabilities, ensuring your system is future-proof and scalable.

Workforce Optimization and Automation

RingCentral is fantastic for enhancing communication, but businesses today need more than just basic tools. Genesis Systems specializes in workflow automation and workforce optimization. Whether it’s automating routine paging alerts, providing insights into communication performance, or helping manage communication with remote workers more effectively, Genesis can help you push the boundaries of what’s possible with your RingCentral system.

Unparalleled Support

The support that Genesis Systems offers is tailored to your unique setup, ensuring that any issues are quickly resolved. Our team of experienced professionals can help with everything from software troubleshooting to staff training, ensuring your Genesis Solution remains operational and optimized at all times. By working with Genesis, you have access to continuous support and the expertise needed to navigate any challenges.

RingCentral is an excellent choice for businesses seeking a cloud-based unified communications platform, but to truly make it work for your unique business needs, you need a partner like Genesis Systems. Their ability to offer custom solutions, integration expertise, enhanced security, and workforce optimization makes them the perfect fit for elevating your RingCentral experience.

For more information on how Genesis Systems can transform your RingCentral setup, visit www.buygenesis.com and discover the power of a truly customized communication system tailored to your business needs.