News

Genesis Blog

Modern School Safety Requires Modern Tools

by lisa February 26, 2026

School emergencies are complex. From lockdowns and severe weather to medical incidents and campus-wide alerts, administrators must communicate quickly, clearly, and confidently. Traditional alarm systems alone are no longer enough. Schools need an integrated, intelligent approach to emergency management.

Faster Alerts, Better Coordination

Incident Aware streamlines emergency response by enabling rapid deployment of lockdowns, evacuations, panic alarms, and weather alerts. Notifications can be sent instantly through SMS, email, push notifications, voice calls, overhead paging and desktop alerts ensuring critical information reaches staff wherever they are. With geo-targeting and multicast paging, schools can notify specific buildings or entire campuses with precision.

Real-Time Reporting & Two-Way Communication

During an incident, visibility matters. Incident Aware supports real-time reporting with photos, video, audio, and GPS data. Two-way text messaging allows administrators to coordinate directly with staff, centralizing communication and improving situational awareness.

Built to Integrate and Scale

Incident Aware integrates with both cloud-based and on-premises telephone systems and supports SIP and SNMP functionality allowing schools to leverage existing infrastructure. Customizable templates, cloud hosting options, and support for mobile and desktop access make it scalable for districts of any size. School safety is about preparation, precision, and accountability. With a unified emergency management platform, schools can respond faster, communicate smarter, and create safer learning environments for everyone.

Incident Aware Paging Is Essential for Modern Communication

by lisa February 18, 2026

In organizations where rapid communication is essential, traditional paging alone isn’t enough — organizations need paging that reaches everyone, everywhere, instantly. Incident Aware Paging from Genesis takes modern communication to the next level by using multicast broadcasting to deliver alerts across virtually all endpoints in your network.

Thanks to multicast delivery, a single audio stream can efficiently reach multiple devices without overloading your network, making it ideal for both everyday announcements and urgent alerts. Administrators can also target specific zones or locations, activate audio and visual alerts, and more.

In short, Incident Aware Paging offers a flexible, scalable, and future-ready paging solution that ensures your organization stays connected — and safe — whether it’s routine communication or real-time emergency response.

Safer Workplaces Start with Faster Communication

by lisa January 28, 2026

Workplace emergencies are unpredictable, but how an organization responds doesn’t have to be. Genesis Systems’ Incident Aware platform helps businesses, schools, hotels, and municipalities communicate instantly and manage incidents with confidence.

Workplace violence

What Incident Aware Provides

  • Instant Emergency Alerts – Trigger panic alarms or lockdowns in seconds.
  • Mass Notifications – Send SMS, email, app, and overhead page alerts at the same time.
  • Two-Way Communication – Built-in chat lets teams coordinate in real time.
  • Simple Incident Reporting – Capture details, locations, and photos as events happen.
  • System Integration – Works with existing paging and phone systems using SIP and multicast.
  • Secure Record Keeping – Archive incidents for reporting and future planning.

Workplace violence

Why It Matters

Incident Aware gives organizations the tools to respond quickly, keep staff informed, and maintain clear records — all from one platform. The result is a smarter, more confident approach to workplace safety and emergency management.

Genesis Public Aware

by lisa January 23, 2026

Timely and effective communication during emergencies isn’t just helpful — it can save lives. Genesis Public Alerting delivers a modern, multi-channel mass notification solution that empowers organizations and municipalities to communicate quickly, clearly, and with precision when it matters most.

Genesis Public Alerting modernizes and accelerates two-way communication between Staff, responders, and the public. Whether you need to broadcast notices during a crisis or share targeted updates with specific communities, the system makes it easier to reach your audience across multiple channels, including push notifications, SMS, email, social media, and a dedicated public portal.

Whether you’re enhancing public safety programs or strengthening internal crisis response, Genesis Public Alerting offers a flexible, scalable way to keep people informed and protected.

For more information on Genesis Public Aware, contact us.

Genesis Support & Training

by lisa December 24, 2025

Did You Know? Genesis Provides Unlimited Remote Support to Help You Get the Most Out of Your System

At Genesis Systems, ensuring your success doesn’t stop after installation — it’s just the beginning. One of the standout benefits of choosing Genesis is unlimited access to expert remote support and training, designed to help you maximize the value of your Genesis Software.

Whether you need help troubleshooting an issue, configuring features, optimizing workflows, or just learning how to use the system more effectively, Genesis’ support team is there for you. Their highly trained specialists can diagnose and resolve problems remotely, guide you through best practices, and provide ongoing assistance to ensure your solution continues to perform at its best. 

This unlimited remote support means you’ll never be on your own when challenges arise — giving your organization peace of mind and the confidence to leverage your system to its fullest potential.

Genesis provides unlimited remote support & training to all customers under an active support subscription within regular business hours. 

What is a Mass Notification System?

by lisa November 28, 2025

A Mass Notification System (MNS) is a communication tool that allows organizations to send emergency alerts, updates, and critical messages to large groups of people. These systems are designed to deliver messages through SMS, email, voice and social media to ensure that information reaches its intended audience no matter where they are or what device they're using.

The most significant advantage of a mass notification app is the ability to send messages in real-time during emergencies. Whether it’s a weather alert, an active shooter situation, or a local evacuation order, quick communication can save lives.

Incident Aware by Genesis Systems ensures that notifications are sent to multiple communication channels, including text messages, emails, and even social media, allowing emergency information to reach individuals across various platforms simultaneously.

Incident Aware is an ideal solution, offering multi-channel notifications, real-time updates, and the scalability to meet your organization’s needs. In times of crisis, being able to communicate swiftly and effectively could make all the difference.

Incident Aware During a School Lockdown

by lisa November 4, 2025

When a school faces a lockdown scenario — whether prompted by an intruder, threat of violence, or other imminent risk — the speed, clarity, and coordination of response matter more than ever. Standard lockdown procedures (lock doors, bring students inside, evade sight lines, stay quiet) are critical. But to elevate beyond a purely manual protocol, leveraging a dedicated system such as Incident Aware brings a new level of situational awareness, automation, and accountability.

Incident Aware allows staff to instantly trigger lockdown alerts and notify administrators, security, and first responders through multiple channels—mobile, desktop, and overhead paging. Each alert includes precise location details, giving responders immediate awareness of where help is needed.

During the lockdown, staff can share real-time updates, notes, and images, while leadership tracks the event through a live dashboard. Once resolved, a full incident record supports compliance reviews and procedural improvements.

Integrated with existing phone and paging systems, Incident Aware ensures faster communication, consistent messaging, and stronger coordination—helping schools protect students and staff when it matters most.

 

To learn more about Incident Aware contact Genesis.

 
 
 

Stay One Step Ahead of Severe Weather with Incident Aware

by lisa October 22, 2025

Weather doesn’t wait. Whether it’s a snowstorm, heavy rain flooding access roads, or extreme heat threatening vulnerable personnel, timely and targeted communication is critical. That’s exactly where Incident Aware excels.

Sample scenario
Imagine you manage multiple facilities and a severe windstorm warning is issued. With Incident Aware you could:

  1. Launch an alert to staff at the at-risk site immediately — via push, SMS, and email.
  2. Include a checklist: “Secure outdoor equipment,” “Move vehicles to designated areas,” “Report damage via app with photo.”
  3. Enable staff in the field to send updates and photos back into the incident chat in real time.
  4. Trigger existing overhead paging or building alerts for the site, if configured.
  5. After the event, conclude the incident, review the timeline of responses, and archive for analysis.

Best practices for getting the most out of it

  • Pre-build alert templates for weather categories (e.g., high wind, flooding, extreme heat) so you can act immediately.
  • Define recipient groups by location and role so only relevant people are alerted.
  • Train users on how to send updates and use the checklists. Familiarity saves time when every minute counts.
  • Review the post-incident data: which alerts were acknowledged, how quickly staff responded, and what actions were taken.
  • Integrate with your weather monitoring process to automatically or semi-automatically trigger alerts.

Severe weather is a reality for many organizations. The cost of delayed or incomplete communication can be high — safety risks, property damage, and business disruption. With Incident Aware, you gain a purpose-built platform to reach your team, focus action, track progress, and continuously improve preparedness. Contact Genesis today to learn more!

Smarter Emergency Communication with Genesis Public Aware

by lisa October 15, 2025

Smarter Emergency Communication with Genesis Public Aware

Reliable communication is critical in any emergency. Genesis Public Aware delivers next-generation mass notification technology built to unify your emergency response. Designed for both private and public sector use, Public Aware ensures that the right message reaches the right people—instantly.

A Unified Platform for Critical Alerts

From a single interface, users can trigger SMS, email, voice, mobile app, paging, and social media notifications with precision. Integration with existing SIP systems, fire panels, and paging infrastructure ensures organization-wide coverage. With geo-targeted alerts and GPS tracking, administrators can monitor movement, verify safety status, and direct response efforts in real time.

Advanced Control and Reporting

Public Aware goes beyond basic alerting. Administrators can:

  • Schedule incidents for drills or recurring reminders.

  • Capture multimedia incident reports with GPS accuracy.

  • Use two-way chats for real-time coordination among responders.

  • Generate comprehensive reports for compliance and review.

Technology That Scales with You

Whether managing a single site or a multi-campus network, Public Aware provides cloud-based scalability, API integration, and data export tools to keep systems secure and operations transparent.

Contact Genesis Systems to see how Public Aware can transform your emergency communication strategy.

Enhancing Emergency Communication with Incident Aware Paging

by lisa October 6, 2025

Incident Aware Paging from Genesis Systems delivers a unified, cloud-based approach to emergency communication—combining real-time paging, multi-channel alerting, and incident management into a single, integrated solution.

Built for interoperability, Incident Aware connects with on-premises or cloud telephony systems, enabling organizations to initiate, route, and broadcast alerts across SIP phones, multicast devices, overhead speakers, mobile apps, desktops, SMS, and email. Pages can be geo-targeted to specific sites, zones, or buildings, or sent organization-wide to support both localized and global event response.

Administrators can define event-driven triggers and automate page delivery based on alert type, severity, or location. The platform supports staged alerting, enabling escalation workflows that distinguish between routine notifications and critical incidents.

Incident Aware’s multicast architecture optimizes network efficiency by delivering a single audio stream to multiple endpoints, reducing bandwidth requirements compared to traditional unicast paging. It also supports cross-platform paging mirroring, extending alerts between disparate systems for full coverage across hybrid environments.

With scalable design, flexible configuration, and seamless integration into existing infrastructure, Incident Aware Paging provides organizations with a modern, technically robust foundation for coordinated emergency communication and enterprise-wide situational awareness.

Discover how Incident Aware can modernize your organization’s emergency communication.
Contact Genesis Systems to learn how to integrate Incident Aware Paging into your existing infrastructure

Archive