by lisa
August 12, 2026
Changes are coming for Avaya Cloud Office (ACO) customers as organizations begin transitioning to RingCentral’s RingEX platform. For businesses using Genesis, the move doesn’t have to disrupt critical emergency communication services.
Genesis can help make the transition from ACO to RingCentral smooth and straightforward, helping maintain your existing emergency notification and E911 capabilities throughout the migration.
Smooth Transition: Genesis can help move your existing configuration from ACO to RingCentral with minimal disruption.
E911 Continuity: Maintain critical E911 functionality and accurate location information during and after the transition.
Emergency Notification: Keep important emergency alerting and notification capabilities working within your new RingCentral environment.
Genesis Support: Our team can review your existing ACO configuration and help prepare your Genesis solution for RingCentral.
Moving from ACO to RingCentral? Contact Genesis today to learn how we can help make the transition simple and seamless.