by Nathan
May 19, 2017
Genesis Systems will be closed on Monday May 22 for Victoria Day.
Customers subscribed to our 24-7 support package are unaffected by holiday closures. If you'd like more information on after-hours or 24-7 support options please contact Genesis Sales at 1-888-993-2288 or sales@buygenesis.com
by lisa
April 13, 2017
Genesis Systems will be closed on Friday April 14th and Monday April 17th for Easter.
Customers subscribed to our 24-7 support package are unaffected by holiday closures. If you'd like more information on after-hours or 24-7 support options please contact Genesis Sales at 1-888-993-2288 or sales@buygenesis.com
by Brandon
April 3, 2017
Genesis is pleased to announce our next generation of products. Not only have we released a new assortment of solutions, but we've also overhauled and updated our website with much more information on who we are and what we can do for you.
This blog will be updated with regularity going forward. These are exciting times at Genesis so we welcome you to subscribe to our list above and receive notifications when we add new content here.
As they have been for years, all Genesis Solutions are available in Premises-based and Virtualized configurations. Dedicated hardware is not required. Genesis is also now offering Cloud and Hosted services.
Since all of our solutions are completely web based (client-based also included if you prefer it), this was a no-brainer for us. Cloud & Hosted Services are starting from $29/mo. On-Premises & Virtual Solutions as low as $299. Contact our sales department for details at 888-993-2288.
by Brandon
March 15, 2017
Genesis is happy to announce that we have added support for RingCentral.
RingCentral is a cloud-based phone system provider for business. See our listing in the RingCentral App Store.
Detailed call analytics & tracking including cradle-to-grave reporting, traffic analysis, inventory management, misuse detection and more are all available in our app.
Additionally, Genesis can automatically sync with your RingCentral user database, saving you time and eliminating ongoing system maintenance.
Contact Genesis for more details!
by Nathan
February 16, 2017
Genesis the next Generation of telecom solutions!
Take your hotel guest's experience to the next level.
- Engage your guests with a custom mobile app specific to your hotel
- Advertise, track & increase uptake of hotel amenities and attractions
- Increase uptake of your in-house services & offerings
- Any much, much more...
Call us today for more information!
by lisa
January 21, 2017
We are very excited to announce our Call Accounting Solution for Avaya IP Office is now Avaya Compliant!
Call Accounting for IP office is the last of our Avaya compatible Call Accounting solutions to complete the testing process. Like the other Genesis Call Accounting solutions, it also includes Call Tracking, Telecom Analytics, Traffic Trends, Cradle to Grave Reporting and much more.
Contact our sales department for details at 888-993-2288.
by Nathan
May 16, 2016
We are very excited to announce our GenAlert Solution for Avaya Aura CM is now Avaya Compliant!
GenAlert for CM is the last of our Avaya compatible E911 solutions to complete the testing process. Like the other GenAlert solutions, it also includes location information in outgoing emails, SMS messages and screen pops and much more (just like our IP Office & CS1000 version), and complements the other GenAlert versions.
GenAlert is an emergency on-site notification solution compatible with many current PBX systems. GenAlert automatically detects the moment an emergency call is made or lockdown code is entered into a telephone and dispatches user configurable alerts (including email, SMS, on-screen alerts, speech, strobe / other light or siren activation, and more).
by Nathan
April 10, 2016
We are very excited to announce our GenAlert Solution for Avaya CS1000 is now Avaya Compliant!
GenAlert for CS1000 also includes location information in outgoing emails, SMS messages and screen pops and much more (just like our IP Office version), and complements the other GenAlert versions for Avaya IP Office, legacy Avaya Meridian systems, and the Avaya Aura / CM platforms.
GenAlert is an emergency on-site notification solution compatible with many current PBX systems. GenAlert automatically detects the moment an emergency call is made or lockdown code is entered into a telephone and dispatches user configurable alerts (including email, SMS, on-screen alerts, speech, strobe / other light or siren activation, and more).
by Nathan
September 10, 2015
Genesis Systems, working with a number of school boards and health authorities, has added functionality to our GenAlert E911 real-time notification package for additional non-emergency alerting. Users are now able to use our solution to generate other types of non-emergency alerts that may not be generated by making a 9-1-1 call.
This functionality is currently being implemented into a number of hospitals and schools to generate building lock-down alerts (using special codes) notifying staff of events such as missing patients / students or dangerous persons on the premises. Having a Real-time alerting (E911) solution is important for staff safety, but there are still important alerts that need to be delivered quickly that do not require a call to 9-1-1.
by lisa
June 23, 2015
We are very excited to announce our GenAlert Solution is now Avaya Compliant!
Check out the Avaya Press Release
