Incident Aware Paging from Genesis Systems delivers a unified, cloud-based approach to emergency communication—combining real-time paging, multi-channel alerting, and incident management into a single, integrated solution.

Built for interoperability, Incident Aware connects with on-premises or cloud telephony systems, enabling organizations to initiate, route, and broadcast alerts across SIP phones, multicast devices, overhead speakers, mobile apps, desktops, SMS, and email. Pages can be geo-targeted to specific sites, zones, or buildings, or sent organization-wide to support both localized and global event response.

Administrators can define event-driven triggers and automate page delivery based on alert type, severity, or location. The platform supports staged alerting, enabling escalation workflows that distinguish between routine notifications and critical incidents.

Incident Aware’s multicast architecture optimizes network efficiency by delivering a single audio stream to multiple endpoints, reducing bandwidth requirements compared to traditional unicast paging. It also supports cross-platform paging mirroring, extending alerts between disparate systems for full coverage across hybrid environments.

With scalable design, flexible configuration, and seamless integration into existing infrastructure, Incident Aware Paging provides organizations with a modern, technically robust foundation for coordinated emergency communication and enterprise-wide situational awareness.

Discover how Incident Aware can modernize your organization’s emergency communication.
Contact Genesis Systems to learn how to integrate Incident Aware Paging into your existing infrastructure