Genesis Telecom Blog



Genesis Telemanagement Blog

The Genesis Telecom Blog

Telemanagement Info, Industry News, Available Services & Solutions


Going Hosted?

by Lisa January 23, 2019

Are you or your customer moving to a hosted environment and needing the correct hardware to connect? Genesis provides you with the Serial to IP devices needed to ensure your transition to the cloud is seamless. With Genesis Hosted Solutions you can expect all the same powerful call analysis, management & alerting available in our premises-based solutions, but with greater accessibility and virtually no configuration & ongoing maintenance required on your part. Genesis Hosted Solutions allow you to focus your attention on your core business. 

If you'd like more information on our Hosted Solutions please contact Genesis Sales at 1-888-993-2288 or sales@buygenesis.com

Did you know Genesis supports Linux too?

by Nathan December 13, 2018

Did you know Genesis solutions are compatible with many different operating systems - not just Microsoft Windows?

Although many users prefer to install their software in a Windows-based environment, it is not a Genesis requirement, and indeed our applications work equally well in Linux environments.

Users who prefer Linux will be pleased to know that they can expect the same reports, ease-of-access, and simple 1-click installation and trouble-free operation regardless of the operating system they choose. Especially for larger organizations with multiple installations, the ability to manage and roll out software updates centrally makes Linux an simple, attractive option.

Hosted users can of course access their software easily from any browser equipped computer, tablet, or smart device, so if you are looking for the ultimate flexibility give us a call to get moved over to our hosted versions!

New Appearance Update Now Available

by Nathan September 4, 2017

The latest software release includes a major appearance update. Users of our web versions will notice this upgrade immediately, which provides easier navigation, reporting updates, and significantly enhanced usability on a variety of devices including tablets, smartphones, and other browser-enabled devices.

Feel free to contact our support office with any questions or concerns you have and we’ll be more than happy to show you around your new software. If you haven't received your upgrade yet feel contact our sales office to find out when you will be receiving it.

Users of Genesis Hosted Solutions are already upgraded this latest version, and have the benefit of always having access to the most current features. With Genesis Hosted Solutions you can expect all the same powerful call analytics, management & exception alerting available in our premises-based solutions, but with greater accessibility and virtually no configuration & ongoing maintenance required on your part. Interested in going hosted? Give sales a call to discuss!