Genesis Telecom Blog



Genesis Telemanagement Blog

The Genesis Telecom Blog

Telemanagement Info, Industry News, Available Services & Solutions


Celebrating Canada's 150th Birthday / Holiday Closures

by Nathan June 29, 2017

On behalf of all us at Genesis we'd like to wish all a happy and safe Canada Day weekend! Check out Canada Day 2017 Celebrations to see what's going on in your community.

Our offices will be closed on Monday July 3 and we will be resuming normal business hours on Tuesday July 4. Customers subscribed to our 24/7 support package are unaffected by holiday closures. If you'd like more information on our after-hours or 24/7 support options contact Genesis Sales at 1-888-993-2288 or sales@buygenesis.com.

Happy 150th Canada!

Genesis PSAP Monitor Now Avaya Certified!

by Nathan June 1, 2017

We are very excited to announce our Genesis PSAP Monitor Solution is now Avaya Compliant!

Genesis PSAP Monitor is the most recent of our Avaya-compatible solutions to complete the testing process. Genesis PSAP Monitor allows your PSAP or SSAP to replace outdated telephone equipment with no disruption to your CAD and other critical systems functionality.

Like the other Genesis PSAP & 911 solutions, it also includes extensive performance & capacity reporting, detailed call history / auditing, agency-specific call statistics and much more. 

For more information on Genesis PSAP Monitor, or any of our other PSAP & SSAP-specific solutions contact us at 888-993-2288.