Genesis Telecom Blog



Genesis Telemanagement Blog

The Genesis Telecom Blog

Telemanagement Info, Industry News, Available Services & Solutions


Remembrance Day

by Lisa November 9, 2018

Genesis Systems will be closed on Monday, November 12 in Lieu of Remembrance Day.

Customers subscribed to our 24-7 support package are unaffected by holiday closures. If you'd like more information on after-hours or 24-7 support options please contact Genesis Sales at 1-888-993-2288 or sales@buygenesis.com

Our office will re-open on Tuesday, November 13th with regular business hours.

Labour Day Office Hours

by Lisa August 31, 2018

Genesis Systems will be closed on Monday September 3 for Labour Day.

Customers subscribed to our 24-7 support package are unaffected by holiday closures. If you'd like more information on after-hours or 24-7 support options please contact Genesis Sales at 1-888-993-2288 or sales@buygenesis.com

Our office will re-open on Tuesday September 4th with regular business hours.

GenAlert for RingCentral Now Available!

by Lisa July 27, 2018

We are very excited to announce the release of GenAlert Real-Time 9-1-1 & Emergency Alerting Solution for RingCentral!

GenAlert is an emergency on-site notification solution which detects the moment an emergency call is made (or lockdown/alert code is entered into a telephone) and dispatches alerts to your staff in real-time (including email, SMS, on-screen alerts, speech, strobe / light or siren activation, and more). GenAlert includes location information, floor plans and other visual aids in alerts to assist staff in locating and dealing with the emergency as quickly as possible.

GenAlert can be deployed as a hosted / cloud-only solution or with additional on-site survivability, and is fully customizable based on your needs. GenAlert is compatible with most common telephone systems, and complements our other RingCentral-compatible solutions.

Contact Genesis to find out more, and check out our listing in the RingCentral App Gallery! 

GenAlert - RingCentral App Gallery

Happy 4th of July

by Lisa June 29, 2018

On behalf of all us at Genesis we would like to wish our neighbours to the South a Happy 4th of July!