As a provider or reseller of telecom or computer equipment and services you know that the needs of your customers are always evolving. Managing their telecom resources effectively in today's world can be significantly more difficult. IP based telephony, E911 calls, intricate and least cost routing, coordinated dialing plans, remote users, traditional/mobile/SIP endpoints, failover and high availability scenarios, geo-redundancy and many more factors can greatly increase costs and complexities associated with reselling, installing, configuring and maintaining your customers' installations.
With the uptick in hosted solutions, cloud offerings and SAAS, you need a solution to distinguish you from all the other providers out there. You need a cutting edge solution in your portfolio that sets you apart from your competition by providing value-added offering to your customers while opening an additional revenue stream.
You also need to ensure your customers have a reliable solution that satisfies their needs while providing uneventful operation and ultimate reliability. Your time is better spent on managing your business, not supporting third party solutions. You need a solution that just works, 100% of the time and is backed by an excellent support team.
Genesis allows you to do all this and more from anywhere on or off site. Genesis software comes standard with both client and web-based interfaces, and you can even allow limited access for users that only need to use certain features. Genesis comes with automatic reports that send you the critical information you need when it matters most. All Genesis solutions can be virtualized, accessed from the cloud, or housed on your own equipment.
Some businesses need to have access to valuable telecom analytics, but would rather avoid the complexities, costs and management associated with running a premises-based solution. Genesis Hosted allows is the solution.
Genesis, the Simple, Reliable Choice. Eliminate the need for lengthy and expensive training programs. Genesis knows and will let you know if there is a problem with your system.