Genesis solutions integrate with today’s leading telecommunications platforms, building on and leveraging their built-in capabilities while also adding features tailored to those platform users’ unique needs. Whether you’re looking for enhanced situational awareness, additional analysis tools, or simply more robust recording and compliance management tools for your platform, Genesis has you covered.
Genesis Systems has been a Ring Central Premier Partner, offering our Reor maybe al-Time 911 & Emergency Notifications solution, as well as Call Tracking & Analysis tools to the platform for several years. These solutions, built on our over 35 years of experience in the telephone reporting and alerting industry, have been tailored to the unique needs and concerns of RingCentral users. In leveraging many features unique to RingCentral, Genesis has been able to enhance RingCentral's E911 functionality to provide unequaled safety and awareness through the use of multiple alert paths, real-time call listening and more.
Genesis also works with Telus Business Connect, AT&T Office@Hand, Avaya Cloud Office, BT Cloud Work & Atos Unify Office
Genesis is proud to integrate our on-premises and hosted solutions with Incident Aware – our incident tracking and mass notification app. Incident aware adds the ability to push versatile, customizable notifications additionally to app users, adds 2-way communications, live location tracking to monitor responses to emergencies, panic alarms, and more. Incident Aware guides your users’ logging to ensure the right questions are answered and actions taken, and empowers unparalleled communications between staff, administrators, and responders.
Genesis systems has been an Avaya Devconnect Partner for over a decade, offering our unparalleled, full suite of innovative telecom products to Avaya customers. This suite truly enhances all aspects of their telecom infrastructure, emergency handling and reporting capabilities, device and user management, and staffing, and is surprisingly cost effective. Genesis supports both legacy and current Avaya systems and releases, allowing users who are migrating, or planning to in the future, to rest easy knowing their solutions will continue to work during and after their move.
Genesis is proud to be the provider of Call Tracking and analysis tools for the Voiceware hosted phone solution. Genesis' Voiceware solution is hosted, and includes dashboards and an extensive set of customizable reports and alerts. Genesis also fully supports Phonesuite on-premises telephone systems.
Genesis is proud to support Metaswitch hosted solutions with our on-premises and cloud / hosted tracking, alerting, and analysis tools.
Genesis is proud to support Metaswitch hosted solutions with our on-premises and cloud / hosted tracking, alerting, and analysis tools.
Genesis is proud to support Metaswitch hosted solutions with our on-premises and cloud / hosted tracking, alerting, and analysis tools.
Genesis is proud to be a Mitel MSA partner, supporting both Mitel and ShoreTel products with our on-premises and cloud / hosted solutions.
Genesis is proud to be a Cisco Devnet partner, fully supporting both on-premises and cloud / hosted Cisco equipment as well as (previously) Broadsoft equipment.
Genesis supports Asterisk and Asterisk-based systems, both on-premises and hosted, single customer or multi-tenant, and in a variety of configurations.
Genesis Systems is proud to be a Univerge Solutions Partner offering analytical phone reporting solutions to a large array of customer with both unique and complex needs and those simply looking for extra reporting