Genesis Solutions



Available Genesis Solutions

Call Accounting & Tracking

Call Accounting/Tracking

Genesis Call Accounting


Call Tracking, Telecom Analytics, Cradle to Grave Reporting, Traffic Trends & more...

Real-time Analytics Dash

Real Time Phone Monitoring, Trend Analysis, Exception Alerting, Analytics & more...

Hotel Guest Services Mobile App

Customizable Hotel App

Genesis GuestTel


Genesis GuestTel Mobile App keeps you connected with your guests, from anywhere...

Real-time E911 Notifications

Real-Time 911 Alerting

Genesis GenAlert


Real-time notification and alerting of E911 calls, emergencies, lockdowns & more...

Avaya & Nortel Switch Management

Switch Management

Genesis GenSwitch


MAC Management for Nortel / Avaya CS1000, Avaya CM, Nortel Meridian & more...

Contact Center Reporting

Contact Center Monitor

Genesis Contact Center Manager


Real-time & Historical Contact Center Monitoring, Reporting, Analysis & more...

Traffic Management & Analysis

Traffic Analysis

Genesis Traffic Manager


Collect, Manage, Predict & Report on VoIP, Trunk, Line, Gateway Traffic & more...

E911 PSAP Reporting & CAD

PSAP Agency Control

Genesis PSAP 911, GenWatch & CAD


Collect, Display & Summarize Critical 911 Information in Real-time & Historically...